1. Introduction
Welcome to StepQuests ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Email address
- Name (if provided)
- Profile information
- Authentication credentials (encrypted)
2.2 Location Data
With your permission, we collect:
- Real-time GPS location during tours
- Walking routes and paths taken
- Proximity to tour markers
2.3 Usage Data
We automatically collect:
- Device information (model, OS version)
- App usage statistics
- Tour completion data
- Quiz scores and achievements
2.4 Photos you choose to share (optional)
After completing a tour, you may optionally upload photos. If you do, we may collect:
- Photos you upload from your device
- The tour you completed and, if applicable, a link to your review
- Your explicit marketing consent and the date and time you gave it
- Your account identifier (photo sharing is only available to signed-in users)
3. How We Use Your Information
We use collected information to:
- Provide GPS-guided tour navigation
- Unlock location-specific content when you reach markers
- Track your tour progress and achievements
- Improve our services and develop new features
- Process payments and restore purchases
- Send important updates about the service
- Use photos you explicitly consent to share for marketing (see section 4)
4. Optional tour photos and marketing use
Sharing photos is entirely optional. If you choose to share photos and give marketing consent:
- Photos are never required to use the app, complete a tour, or leave a review
- We only use your photos for marketing if you actively opt in via the in-app checkbox
- Marketing use may include our website, social media, app store listings, tour pages, and partner platforms such as Viator
- Submitted photos are reviewed by our team before promotional use
- We record your consent and the submission timestamp for compliance purposes
- You can skip photo sharing at any time without affecting your tour experience or review
- You may withdraw consent or request deletion of submitted photos by contacting us at hello@stepquests.com or by deleting your account in the app
5. Data Sharing
We do NOT sell your personal data to third parties. We may share data with:
- Apple (App Store): For purchase processing and app analytics
- RevenueCat: For in-app purchase management
- Supabase: For secure data storage
- Amplitude: For anonymous usage analytics
6. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Secure HTTPS connections
- Regular security audits
- Minimal data retention policies
7. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time, including marketing consent for photos you shared
- Export your data in a portable format
8. Location Data Handling
Location data is essential for our tour features. Here's how we handle it:
- Location is only collected during active tours
- You can disable location access at any time in device settings
- Location history is not stored after tour completion
- We do not track your location when the app is closed
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: hello@stepquests.com
Location: Haarlem, Netherlands